AMV - FAQ's (frequently asked questions)

LOGISTICS:

Q. How do I redeem my voucher?

A. Easy!! Simply present your voucher at the CInema's box office. The voucher is valid for any movie at any session time; unless otherwise stated in our terms and conditions.

Q. My voucher has expired. Is there anything I can do?

A. As all vouchers from this website are issued with a 12 month validity, under no circumstances can they be replaced/extended.

Q. I lost my vouchers. Can anything be done?

A. You should keep your AMV's somewhere secure; as they cannot be replaced if lost. 

Q. When will I receive my vouchers in the mail?

A. Please allow up to 3 business days from your purchase date.

Q. Can I book a movie session direct with Australian Movie Voucher or online with the cinema I want to attend?

A. No, unfortunately not. Vouchers are only redeemable in person at the box office of each participating cinema.

CORPORATE PURCHASES:

Q. Can larger numbers of the Australian Movie Voucher be purchased by Corporate clients?

A. Yes, certainly.

Q. Do further discounts apply for larger Corporate orders? 

A. Yes; substantial ones.

Q. How do I arrange a larger Corporate order? Who do I contact for more information regarding this? 

A. Contact our friendly National Coporate Sales Manager, Pete Goodwin on +61 448 714488 or pete.goodwin@theaustralianmovievoucher.com.au

Q. I have a question not listed above.